About
About me
As a Systems Administrator with over 10 years' experience in financial and healthcare technology, including 5 years in management, I thrive on tackling complex challenges that drive business growth. My expertise lies in architecting scalable, secure systems and AI solutions to translate technical strategy into measurable business value.
Industry leading skills backed by top tier industry certifications
With 10 years of experience in overall system and infrastructure design, I have mastered the skills of building robust and scalable solutions for a variety of needs. My skills are backed by Industry leading certifications like The CompTIA Security+, CysA+, AZ-900, AZ-104, and MS-900.
I believe that effective security isn’t just about deploying tools; it’s about integrating them into a cohesive system that provides actionable intelligence. I excel at translating complex technical concepts into clear, actionable plans, acting as a trusted advisor to stakeholders across the organization.
My Skills
Experience
2024 - Present
Edward Jones
Project Manager
Current duties include:
Leading end-to-end infrastructure projects (including patching, upgrades, and replacement of legacy systems) across Pre-production environments, reducing exposure to known vulnerabilities via structured remediation plans.
Utilizing PowerShell and Bash scripting to automate compliance checks, vulnerability scans, and patch deployment reducing manual review time by 30% and improving adherence to security directives.
Leading 12 engineers in the remediation of critical infrastructure vulnerabilities across Windows (2016–2025) and Linux (Ubuntu) environments, reducing exposure through patching, configuration hardening, and compliance-driven fixes targeting hundreds of vulnerabilities in a high-velocity Agile delivery cycle.
2023 - 2024
Affordable Care
IT Manager
I was responsible for leading a team of 25 engineers through designing and deploying a new network infrastructure across 45 office locations over a 6 month period. This included scaling in mind for future offices amid network design, security requirements, and storage. Along with Proactively identify enhancements to improve performance, reliability, and resource consumption. I created engineering remediation plans for existing systems with identified problems and provided innovative solutions to solve business problems. Other duties included:
· Proactively identify enhancements to improve performance, reliability, and resource consumption. Create engineering remediation plans for existing systems with identified problems. Provide innovative solutions to solve business problems. Keep abreast of emerging technologies.
· Trained team members on cloud security best practices, modern malware life cycle defense, and threat intelligence tools to strengthen organizational resilience.
· Provided comprehensive network and Citrix support and served as a Level 3 escalation point for troubleshooting and resolving issuesat converted locations, ensuring seamless operations during transitions.
· Drove adoption of cost-optimized cloud storage solutions across office locations, proactively mitigating $240K+ in potential scaling costs by aligning storage architecture with network performance requirements and enabling on-site technicians to manage infrastructure without costly hardware over-provisioning
2021-2023
Heartland Dental
Senior Network Field Technician
I spearheaded end-to-end field operations for 15+ junior technicians across 50+ customer sites yearly, implementing standardized training and deployment protocols that reduced critical resolution time by 20% year over year and elevated customer satisfaction through proactive incident management. Other duties included:
· Architected and deployed enterprise-scale IT infrastructure for 60+new locations across the U.S. within 12 months including incorporation into Dynatrace monitoring
· Pioneered Python-based network diagnostic tools for rapid root-cause analysis of complex issues (e.g., latency spikes, connectivity failures), accelerating incident resolution by 50% and reducing escalations to Tier 3 by 70%.
· Led end-to-end migration of 60+ locations from legacy infrastructure to standardized, secure solutions, conducting compatibility testing and validation against security directives to achieve 99.99% uptime and reduce vulnerabilities by 70% (per Veeam/PowerShell assessments)
· Established comprehensive documentation for every operational process, equipping future technicians with clear guidelines to streamline their workflow and facilitate efficient completion of tasks.